Business

Quality Control Functions

Basic policy on quality control

Basic stance
The KOKUBU Group places the utmost value on trust as a company involved in food distribution, and we strive for quality control to contribute to a rich dietary life and satisfy our customers.
Origin in consumers
The KOKUBU Group values customer feedback and always strives for quality control from the viewpoint of consumers.
Compliance with standards
The KOKUBU Group complies with quality-related laws and regulations as well as quality-control standards set by the industry and ourselves.
Information disclosure
The KOKUBU Group strives to disclose quality-related food information and to provide safe, secure food in each field of producing areas, manufacturing, distribution, and services.
Human resource training
The KOKUBU Group trains and develops our human resources so that all employees are quality control professionals.

Pursuit of the quality control that must be fulfilled as a distributor

As a distributor, we work to guarantee product quality until products reach our customers.

The KOKUBU Group will enhance our quality control system and manufacture safe and secure products to continue offering fulfilling lifestyles.

A quality and hygiene management conference hosted by KOKUBU
A quality and hygiene management conference hosted by KOKUBU
Distribution processing of frozen and chilled products undertaken by KOKUBU
Distribution processing of frozen and chilled products undertaken by KOKUBU

Promotion of thorough manufacturing quality control from a manufacturer’s perspective

The KOKUBU Group strives for functional enhancement regarding both manufacturing quality control and distribution quality control in order to establish supply chain management from the viewpoint of safety. We provide peace of mind for our customers regarding manufacturing quality control at manufacturing plants through hygiene management based on the principle of going to sites, checking the actual product, and assessing the real situation ; by preventing product damage during transit through compliance with manufacturing regulations; and through prompt, objective, and humble responses to a wide range of product inquiries.

Using our capital and business partnership, entered into in 2013, with the Ministry of Health, Labour and Welfare inspection institution Eurofins QKEN K.K. (formerly QSAI Analysis and Research Center Co., Ltd.) , we have put a system in place to support product safety through inspection and analysis.

Inside an inspection room at Eurofins QKEN K.K.
Inside an inspection room at Eurofins QKEN K.K.

Improving employee awareness, knowledge, and skills regarding quality control to strive to be “KOKUBU for quality”

We train employees about quality control and cultivate KOKUBU Group employees’ ability to examine (judge with discernment) our own plants and products in order to prevent damage during transit and business issues before they occur. We strive to provide customers with safety and security through possession of this discerning judgement, as well as to convey information accurately and solve problems quickly.

A look at employee training
A look at employee training